Support

Write to hello@askwitan.app. A person reads every message.

Cancel a subscription

Apple handles payment, so you cancel in your Apple ID settings: open Settings on your iPhone, tap your name, then Subscriptions, then Witan. You keep access until the end of the period you paid for.

Get a refund

Apple handles refunds. Ask for one at reportaproblem.apple.com.

Restore a purchase

On a new phone, or after you reinstall, open Settings in Witan and tap Restore purchases. Use the same Apple ID you paid with.

Delete your data

In Witan, open Settings and tap Delete my account and data. Everything we hold about you is removed. Deleting the app alone does not delete your data. It also does not cancel your subscription.

What the council remembers

In Settings, tap What the council remembers. You can change or delete each note.

Stop sending your words to the AI

In Settings, tap AI and your data, then Withdraw. The advisors stop answering until you agree again. The Privacy Policy explains who processes your messages.

A wrong or offensive answer or quote

Tap Report under the answer, or on the source of a passage. We read every report.

If you are in crisis

Witan is not therapy or professional advice. If you are in danger or thinking about harming yourself, call your local emergency number or find a crisis line at findahelpline.com.