Privacy Policy

Last updated 14 November 2026

Witan has no accounts. You never give us your name or email. We keep what the app needs to work, we never sell it, and you can delete all of it from inside the app.

What Witan collects

An anonymous ID. When you first open Witan, the app creates a random ID for your phone. It is not linked to your name, email, or Apple ID.

Your onboarding answers. That you confirmed you are 18 or over, the goals you picked, the advisors you chose, and your reminder times.

Your conversations. The messages you send to an advisor or to a council, and the answers you get. We store them so you can read them again and so the advisors can continue the conversation.

What the council remembers. Short facts the advisors keep about you, such as "has a job offer abroad". You can see, edit, and delete each one in the app under "What the council remembers".

What you save and rate. Saved passages, ratings you give to answers, and reports you send, including any note you write.

Subscription status. Whether you have an active subscription, so the app knows what to unlock.

Usage counts. How many AI words each conversation used and what it cost us. We use this to keep the service running and to set fair limits.

Safety events. If a safety check finds signs of crisis in a message, we log the category only (for example "self-harm"). We never store the text of a flagged message, and it never goes into memory.

What stays on your phone

• Reminders. Your phone schedules them. We do not use a push service and do not collect a notification token.
• The widget. It reads the day's passage from the app on your phone.
• Your voice. When you tap the mic, Apple's speech recognition turns your words into text, on the phone when the phone supports it. Witan receives only the text, after you send it. We never receive or store audio. Apple's own privacy policy covers its speech service.

How the advisors answer

The advisors' answers are written by AI. To write them, we send your message, the conversation so far, what the council remembers about you, and passages from the advisors' books to OpenRouter, which passes them to AI model providers, mainly Anthropic (the Claude models). The same providers run the safety check on each message and keep the memory list up to date. When you rate an answer, the answer and your reason are used to improve the advisors.

We ask first. Before any advisor answers, the app explains this and asks for your permission. No message goes to these providers until you agree. You can withdraw in Settings under "AI and your data"; the advisors then stop answering until you agree again.

These providers process the text to write the answer, under their own privacy terms. We do not sell it to anyone.

Who processes your data

• Convex hosts our database and servers. Your data is stored with Convex in the United States.
• OpenRouter and the AI model providers it routes to, mainly Anthropic, process your messages to write answers and run safety checks.
• RevenueCat manages subscriptions. It receives your anonymous ID and your purchase details from Apple.
• Apple handles payment. We never see your card or your Apple ID.

What Witan never does

• No ads, and no ad tracking.
• No third-party analytics.
• No selling or sharing of your data for marketing.
• No location, contacts, photos, or health data.

Our website

askwitan.app sets no cookies and uses no analytics. The Cookie Policy explains the details.

Your control

In Settings, Delete my account and data removes everything we hold about you: conversations, memory, saves, ratings, reports, usage counts, and safety events. Your access ends at once, and the rest is deleted from our database within minutes. Deleting the app does not delete your data, so use this button first.

We also ask RevenueCat to delete its record of you. Apple keeps its own purchase records, as its policies and the law require. To cancel a subscription, use your Apple ID settings. Deleting your Witan data does not cancel it.

You can also email us to ask what we hold about you, to correct it, or to delete it. Depending on where you live, you may have more rights over your data, and you can complain to your local data protection authority.

How long we keep it

We keep your data while you use Witan. When you delete your account and data, it is gone from our database. Backups that contain it expire on their normal schedule.

Age

Witan is for people 18 and over. We do not knowingly collect data from anyone younger. If you tell the app you are under 18, the council is turned off.

Not therapy

Witan is not therapy or professional advice. If you are in danger or thinking about harming yourself, contact your local emergency number or a crisis line.

Changes to this policy

If we change this policy, we will update the date at the top. If a change affects what we collect or who processes it, we will also tell you in the app.

Contact

Questions or requests: hello@askwitan.app